When you log onto a website the Internet Service Provider makes a record of your visit and saves the following information for statistical purposes:

• The type of browser you are using
• The pages you accessed and the documents you downloaded
• The date and time of your visit to the site
• Your top level domain
• The previous sites you have visited
• Your server address

SkySwan also collects information that you voluntarily supply. You voluntarily supply personal information when you do the following:

• Become a SkySwan member
• Purchase travel
• Use the travel arranger service
• Participate in a survey, contest, or sweepstakes
• Contact SkySwan

We only use this information to measure the site activity and to help us continue to develop ideas to improve our site. We also collect personal information that is relevant to your travel arrangement which provides necessary information to airlines, your companies, car hire, agencies, hotel and insurance providers.

By using our website you consent to the collection and use of this information by SkySwan.

SkySwan puts the control in your hands, we give you access to the latest breaking deals if you sign up to receive them. The newsletter is sent to all of the subscribers in our database weekly and will be sent out on a Thursday. We promise not to spam you with lots of junk mail, just the newest red hot deals straight to your inbox. We won't use your email for anything else without your consent and we will only use it for the purpose you intended, to help deliver you the newest deals and save you money!

If you decide at a later date you no longer want to be a SkySwan Subscriber simply reply to a newsletter with the word REMOVE in the subject line, or click here to be removed from the mailing list.

Privacy is no light matter, at SkySwan we understand how important it is to you to know that you are 100% safe and that your private information is too. This is why we take all measures to ensure that it stays that way by implement the latest technology.

At SkySwan we process all your payments through SSL encryption using a VeriSign digitally-signed certificate on our secure servers, along with the use of a secure and fraud resistant e-commerce technology via our payment gateway, Card Access Services (CAS) ECom Gateway is PCIDSS certified. Visa and MasterCard have also introduced an additional level of security called "Verified by Visa" and "MasterCard SecureCode."

Your credit card details are only used to pay for a travel booking; they are securely stored and not used for any other purpose. Details are only ever supplied to a third party when it is required to provide them for a good or service you have purchased e.g. flights, hotels, tours etc.

We will sometimes provide links to other sites but please make sure you're careful when visiting these sites because SkySwan is not responsible for the privacy practices of other websites so make sure you read each and every Privacy Policy before giving out personal information. This privacy statement applies solely to the information collected by this website.

As an independent company we welcome feedback and will do all we can to deliver what you request, unlike the bigger companies that may just ignore your advice.

Please contact us with any complaints or praises to Feedback@SkySwan.com.au or via the other methods in our Contact Us section.

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